At Timber and Texture, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with our services, or contact us.
1. Information We Collect
We may collect the following types of information:
Personal Information (e.g. name, email, phone number) when you fill out a form, place an order, or contact us.
Business Information (e.g. company name, shipping details, VAT number if applicable).
Website Usage Data such as IP address, browser type, pages visited, and interaction patterns, collected via cookies or analytics tools.
2. How We Use Your Information
We use your information to:
Process orders, inquiries, or requests
Communicate with you about your account or project
Improve our website, products, and services
Send updates, promotions, or newsletters (only if you opt in)
Comply with legal obligations
3. Cookies & Tracking Technologies
We use cookies and similar tools to enhance your experience. Cookies help us remember your preferences, track usage, and deliver tailored content. You can adjust your browser settings to manage or disable cookies.
4. How We Protect Your Data
We implement reasonable technical and organizational measures to safeguard your personal data, including:
Secure website encryption (SSL)
Limited internal access to personal information
Regular software and security updates
However, please note that no method of internet transmission is 100% secure.
5. Sharing Your Information
We do not sell your personal information.
We may share your data only with:
Trusted service providers (e.g. payment processors, shipping companies)
Legal authorities, if required by law
All third-party partners are required to respect your data and only use it for agreed purposes.
🌍 6. International Users
If you’re accessing our site from outside your home country, please note that your data may be transferred, stored, and processed in countries where we or our partners operate.
📧 7. Your Rights
Depending on your location, you may have rights to:
Access or correct your personal information
Request deletion of your data
Withdraw consent for marketing
Lodge a complaint with your local data authority
To exercise any of these rights, contact us at [your email address].
8. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be posted on this page with an updated “Effective Date.”
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Timber and Texture
Email: info@timberandtexture.co.uk
Email: support@timberandtexture.co.uk